An Evaluation of the Extent to Which Users’ Internet Service Uptake is Influenced by Customer Perceptions of Quality Internet Services: a Study in Abuja, the Federal Capital Territory, Nigeria”
Adeyemi, Ayodele Rowland (2022) An Evaluation of the Extent to Which Users’ Internet Service Uptake is Influenced by Customer Perceptions of Quality Internet Services: a Study in Abuja, the Federal Capital Territory, Nigeria”. Doctoral thesis, Buckinghamshire New University, Awarded by Coventry University..
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Abstract
Globally, the efficient use of Information and Communication Technology (ICT), driven by high-speed Internet access, is largely accepted as being key to promoting the productivity and innovation that has provided significant impact on socioeconomic development of business environments or areas (Musingafi and Zebron, 2014). The socio-economic importance of ICT infrastructure such as the Internet network is enormous in this age of information and transnational communication (Anie, 2011). It is a key enabler for achieving national and international developmental goals as it provides vital ingredients for a healthy and growing economy, which has become the backbone of business activity, productivity, trade and social development (Anie, 2011; ITU, 2013a).
| Item Type: | Thesis (Doctoral) |
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| Keywords: | ISPs’ Service Performance, Customer Perceptions of Quality Internet Service, Customer Satisfaction, Behavioural Intention, Users’ Internet Service Uptake |
| Depositing User: | RED Unit Admin |
| Date Deposited: | 07 Nov 2022 11:13 |
| Last Modified: | 08 Nov 2022 11:41 |
| URI: | https://bnu.repository.guildhe.ac.uk/id/eprint/18598 |
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