An Exploration of Contemporary Factors that Influence Adoption of Instant Messaging by Academics in Higher Education

Jackson, Jonathan, Day, Nicholas Martin and Mogles, Nataliya (2024) An Exploration of Contemporary Factors that Influence Adoption of Instant Messaging by Academics in Higher Education. In: 2024 UKAIS Annual Conference Theme: Responsible Digital. UK Academy for Information Systems. ISBN 978-1-7390875-1-7

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Abstract

Instant messaging (IM) has been found to support both synchronous and asynchronous learning in Higher Education Institutions (HEIs), but the efficacy of this approach is heavily reliant on staff adoption. Related work has focussed on the effect of IM on learners; frequency of usage, perception of usefulness, and its relationship with academic performance. However, this research will explore perceptions of academic staff towards the use of IM to support learners, and identify and classify the barriers that hinder academic staff from incorporating IM into their practice. This work proposes questions intended to capture the impact of IM on stress and academic workload, which will be first evaluated by a small sample of academics. This feedback will inform the development of the questionnaire before it is published to a wider audience of academics. This Research in Progress paper is informed by the authors’ experience of teaching apprentice students within HE, and sets out the background, rationale, and theoretical frameworks for this study. This work intends to contribute insight for Higher Education institutions aiming for optimal adoption of IM for inter-staff and student-staff communication.

Item Type:	Book Section
Depositing User:	RED Unit Admin
Date Deposited:	31 Jul 2024 09:17
Last Modified:	31 Jul 2024 09:17
URI:	https://bnu.repository.guildhe.ac.uk/id/eprint/19125

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